What is That New Mama all about?

That New Mama is a breastfeeding, postpartum, and motherhood education brand dedicated to supporting mamas through pregnancy, postpartum, breastfeeding, and beyond by providing educational resources, products, and community.

Who is behind That New Mama?

Hi, I’m Jess! I’m a mom of 2 littles, a breastfeeding advocate, and an MSN-prepared RN currently pursuing my lactation certification. My goal is to help new mamas feel informed, supported, empowered, and confident through their motherhood journey!

Learn more about me and my journey here → More About Jess

Do you provide medical advice?

No. The information shared through That New Mama is intended for educational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult your healthcare provider regarding questions about your health or your baby’s health!

Do you offer one-on-one lactation support?

Not yet. However, lactation support services may be offered in the future, as I am currently pursuing my Lactation Counselor Certificate! Make sure to join my email list to be the first to know ♡

 

The Mama’s Mate™

What is The Mama’s Mate?

The Mama’s Mate is the first-ever breastfeeding shirt clip that doubles as an everyday necklace. I created it after one too many breastfeeding sessions spent trying to hold my shirt up with my chin, latch and support my baby all at once.

Designed by a breastfeeding mama for breastfeeding mamas, The Mama’s Mate helps mamas keep your shirt out of the way while breastfeeding and doubles as a super cute everyday necklace you’ll actually want to wear!

Check it out and grab your Mama's Mate here → The Mama's Mate™

Why did you create The Mama’s Mate?

Because motherhood already requires enough multitasking!

As a breastfeeding mom, I was constantly juggling my baby, my shirt, burp cloths, snacks, water, and approximately 47 other things all at once. I wanted a simple solution that actually helped make breastfeeding a little easier, without having to buy an entire new "breastfeeding-friendly" wardrobe just to feel comfortable!

So I took matters into my own hands and created one myself ♡

The Mama's Mate is made for breastfeeding moms (both nursing & pumping!) who are tired of holding their shirt up with their chin, elbow, or whatever spare item laying around the house that's available in the moment.

If you’ve ever wished you had an extra hand while breastfeeding, The Mama’s Mate was made for you!

Digital Products

How do I access my digital download?

After you purchase, you’ll receive access to your digital files directly through the email address you entered during checkout. One you have paid for your order and received your digital files via email, you have unlimited access to those digital files.

Will I receive a physical product?

No. Digital products are delivered electronically and no physical item will be shipped. This also means there is no shipping charge for digital products.

Can I print my digital products?

Yes! All of That New Mama digital resources can be printed at home or used digitally on your phone, tablet, or computer.

What if I have trouble accessing my files?

Please contact me at hello@thatnewmama.com and I’ll be happy to help resolve any issues!

Shipping & Returns

How long does shipping take?

Processing and shipping times may vary depending on the product. Estimated shipping times will be displayed at checkout whenever available. You will be updated on shipping status and given a tracking number when available through the email you used at checkout.

Do you accept returns?

Yes, returns and exchanges are accepted within 14 days of delivery for eligible physical products. Please see my "Returns & Exchanges" policy for more info.

Can I return a digital product?

Due to the nature of digital downloads, digital products are non-refundable and non-exchangeable.

What if my order arrives damaged?

Please contact me within 7 days of delivery with photos of the item and your order number so I can help make it right!

Weekly Mama Minute

What is The Weekly Mama Minute?

The Weekly Mama Minute is my free email newsletter filled with breastfeeding education, motherhood support, advocacy, resources, and encouragement delivered straight to your inbox. Think of it as our mamahood group chat, that goes right to your inbox every week once you subscribe to my email list!

How do I subscribe?

You can subscribe through my email signup form here → The Weekly Mama Minute

The Weekly Mama Minute is delivered every week straight to your inbox, and I'll  occasionally add updates about new resources, products, or special announcements!

If you love mom hacks, breastfeeding facts, and learning things that make you text your mom friends like "WAIT, did you know this?!"... you're in the right place ♡

Contact

How can I contact you?

For questions about your order, products, media requests, or feedback, you can reach me through the Contact page on this website or email me at hello@thatnewmama.com.

For those interested in collaboration, partnership, affiliate opportunity, or media feature, you can mail me at thatnewmamacollabs@gmail.com.

I always do my best to respond as quickly as possible!